Terms of Service

CamCall will provide the services, and you may access or use the services, in accordance with this Agreement.

Please read these “terms of use” very carefully before registering for the CamCall’s Services which include, but are not limited to; the CamCall website, Audio & Video service including Audio/video Calls and recording thereof, and any free services provided by CamCall (collectively the “Services”). The words “you” in the terms of use refers to you the customer. These terms of use (the “Agreement”) govern the content you provide and any other use of the Services. The Agreement is conducted between you (the “Customer”) and CamCall (doing business and referred to as “us” or “we” herein). The Agreement is subject to change by us as described below. By using the Services, you (i) accept the Agreement; (ii) agree to be bound by the terms of the Agreement; (iii) agree to be bound by these terms and conditions of our Privacy Policy and (iv) have entered into a binding agreement between you and CamCall. Occasionally we may, at our sole discretion, make changes to the Agreement. When we make material changes to the Agreement, we will provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Services or by sending you a notice by email. In some cases, we will notify you in advance, and your continued use of the Services after the changes have been made will constitute your acceptance of the changes. Therefore, please ensure you read any such notice carefully and provide with CamCall updated contact information in a timely manner. If you do not wish to accept any revised terms of the Agreement, you may terminate the Agreement by contacting us through the CamCall Support contact form and immediately ceasing to use the Services.

• The Services, including but not limited to; the CamCall website, Audio & Video service including Audio/video Calls and recording thereof, and any free services provided by CamCall, along with the content respectively included therein (“Content”) provided in connection therewith may only be accessed in accordance with the Agreement. The CamCall’s Services are owned and operated by KENT, and any violation of these terms and conditions or the copyright in the Content may be enforced by KENT to the fullest extent allowed by law.
• You would be required to sign up by providing certain personal details such as name, e-mail address and telephone number. You agree to provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide information that is untrue, inaccurate, not current or incomplete, or We have reasonable grounds to suspect that you have provided such information, then the Website may (in addition to any other rights or remedies available to us) refuse registration, suspend access to all current or future use of the Website and the services (or any portion thereof) permanently. When you sign up, your personal information will be registered automatically in our database which will be maintained and used by the us in accordance with the Privacy Policy.
• You are granted a limited, non-transferable license to access and use the Services as described herein. Such license is subject to these Terms of Use and does not include: (a) any resale or commercial use of the Services; (b) modifying or otherwise making any derivative uses of the Services, or any portion thereof; (c) use of any data mining, robots or similar data gathering or extraction methods; (d) downloading (other than the page caching) of any portion of the Services or any information contained therein, except as expressly permitted on the Services; or (e) any use of the Services other than for its intended purpose. Any use of the services other than as specifically authorized herein is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws.

• USE OF SERVICES AND YOUR RESPONSIBILITIES

  You may only use the Services pursuant to the terms of this Agreement. You are solely responsible for Your and Your End Users’ use of the Services and shall abide by, and ensure compliance with, all Laws in connection with Your and each End User’s use of the Services, including but not limited to Laws related to recording, intellectual property, privacy and export control. Use of the Services is void where prohibited.

  • Your Content

    You agree that You are solely responsible for the content ("Content") sent or transmitted by You or displayed or uploaded by You in using the Services and for compliance with all Laws pertaining to the Content, including, but not limited to, Laws requiring You to obtain the consent of a third party to use the Content and to provide appropriate notices of third party rights. You represent and warrant that You have the right to upload the Content and that such use does not violate or infringe on any rights of any third party or unlawful and always in accordance with applicable law of land. Under no circumstances will CamCall be liable in any way for any (a) Content that is transmitted or viewed while using the Services, (b) errors or omissions in the Content, or (c) any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to Content. You do hereby indemnify CamCall for any claim or loss suffered by CamCall due to failure of your obligations. You retain copyright and any other rights You already hold in Content which You submit, post or display on or through, the Services.

  • Recordings

    You are responsible for compliance will all recording laws. CamCall may collect/store your calls and SMSs and content thereof, received or initiated using the Services, including but not limited to, details of the phone numbers that interact with your account, IVR content and call recordings. This is used to provide call analytics and a studied pattern of usage for the customer in accordance with terms of our Privacy Policy.

  • Prohibited Use

    You agree that You will not use, and will not permit any End User to use, the Services to: (i) modify, disassemble, decompile, prepare derivative works of, reverse engineer or otherwise attempt to gain access to the source code of the Services; (ii) knowingly or negligently use the Services in a way that abuses, interferes with, or disrupts CamCall’s networks, Your accounts, or the Services; (iii) engage in activity that is illegal, fraudulent, false, or misleading,, (iv) transmit through the Services any material that may infringe the intellectual property or other rights of third parties; (iv) build or benchmark a competitive product or service, or copy any features, functions or graphics of the Services; or (vi) use the Services to communicate any message or material that is harassing, threatening, obscene, indecent, would violate the intellectual property rights of any party or is otherwise unlawful, that would give rise to civil liability, or that constitutes or encourages conduct that could constitute a criminal offense, under any applicable law or regulation; (vii) upload or transmit any software, Content or code that does or is intended to harm, disable, destroy or adversely affect performance of the Services in any way or which does or is intended to harm or extract information or data from other hardware, software or networks of KENT or other users of Services; (viii) engage in any activity or use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Services, or any servers or networks connected to the Services or security systems of CamCall. (ix) use the Services in violation of any policy of CamCall or in a manner that violates applicable law, including but not limited to anti-spam, export control, privacy, and anti-terrorism laws and regulations and laws requiring the consent of subjects of audio and video recordings, and You agree that You are solely responsible for compliance with all such laws and regulations.

  • Limitations on Use

    You may not reproduce, resell, or distribute the Services or any reports or data generated by the Services for any purpose. unless You have been specifically permitted to do so under a separate agreement with KENT

• KENT OBLIGATIONS FOR CONTENT

  CamCall will maintain reasonable physical and technical safeguards to prevent unauthorized disclosure of or access to Content, in accordance with industry standards. CamCall will notify You if it becomes aware of unauthorized access to Content. CamCall will not access, view or process Content except (a) as provided for in this Agreement and in CamCall’s Privacy Statement; (b) as authorized or instructed by You, (c) as required to perform its obligations under this Agreement; or (d) as required by Law.

• RESPONSIBILITY FOR END USERS

  You are responsible for the activities of all End Users who access or use the Services through your account, and you agree to ensure that any such End User will comply with the terms of this Agreement and any CamCall’s policies. CamCall assumes no responsibility or liability for violations. If You become aware of any violation of this Agreement in connection with use of the Services by any person, please contact CamCall. CamCall may investigate any complaints and violations that come to its attention and may take any (or no) action that it believes is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts and/or User profiles. Under no circumstances will CamCall be liable in any way for any data or other content viewed while using the Services, including, but not limited to, any errors or omissions in any such data or content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any data or content.

• COMMUNICATION

  You consent to receive communications from us by way of e-mails, phone calls and SMS’s with respect to your transactions on our Website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. We may also use your e-mail address to send You updates, newsletters, changes to features of the Service, and the like to provide You better Services.

• DATA PORTABILITY

  During the tenure/validity of your service period you may download your data from the available interface/Reports. Post termination of service CamCall shall not entertain any request for providing your data. On the end of service CamCall shall not obligated or responsible for storing your data

• TERMINATION

  The CamCall website contains information on how to terminate Your Account. If you have purchased a Service for a specific term, such termination will be effective on the last day of the then-current term. Your Order Form may provide that a Renewal Term will begin automatically unless either party provides notice of termination at least thirty (30) days prior to the commencement of the next Renewal Term. If You fail to comply with any provision of this Agreement, CamCall may terminate this Agreement immediately and forfeit any fees previously paid by You. Upon any termination of this Agreement, You must cease any further use of the Services. In no event Once fee paid for availing the services shall be refundable.

• Court of New Delhi shall have exclusive jurisdiction to adjudicate any dispute or differences related to terms and conditions of Terms of Services/Privacy Policy or any other agreement/(s) of CamCall .