For Businesses |
|||
# of Parallel Channels |
Upto 5 |
Upto 50 |
Unlimited |
# of Agents |
Upto 10 |
Upto 100 |
Unlimited |
Customer Data Management |
|||
Customer Data Forms |
Standard |
Custom |
Custom |
UI Personalization |
|||
Invite a Friend for Customers |
|||
Greeting/Waiting Videos |
Standard |
Custom |
Custom |
Remove CamCall Branding |
|||
Multiple Products Queues |
|||
Multiple Business Units Queues |
|||
Webhooks |
|||
APIs |
|||
For Contact Centers |
|||
Video Call Distribution |
Round-Robin, Broadcast |
Round-robin, Broadcast, |
Round-robin, Broadcast, |
Basic Queue Management |
|||
Advance Queue Management |
|||
Call Drop-in & Barge-in |
|||
Call Recordings Retention |
15 Days |
30 Days |
Custom |
Custom S3 bucket for Recordings |
|||
Real-Time Dashboard |
|||
Basic Reports |
|||
Advanced Reports |
|||
For Agents |
|||
Agent Screensharing |
|||
Customer Co-browsing |
|||
Call Transfer |
|||
Invite 3rd Party Participants |
|||
In-Call Text Chat |
|||
In-Call Screenshots & Screengrabs |
|||
Scheduled Meeting Invite |
|||
Agent Groups |
|||
Agent Mobile App |
|||
For Security |
|||
Block Unruly Customers |
|||
Single Sign On |
|||
2 Factor Authentication |
|||
IP Whitelisting |
For Businesses |
|
# of Parallel Channels |
Upto 5 |
# of Agents |
Upto 10 |
Customer Data Management |
|
Customer Data Forms |
Standard |
UI Personalization |
|
Invite a Friend for Customers |
|
Greeting/Waiting Videos |
Standard |
Remove CamCall Branding |
|
Multiple Products Queues |
|
Multiple Business Units Queues |
|
Webhooks |
|
APIs |
|
For Contact Centers |
|
Video Call Distribution |
Round-Robin, Broadcast |
Basic Queue Management |
|
Advance Queue Management |
|
Call Drop-in & Barge-in |
|
Call Recordings Retention |
15 Days |
Custom S3 bucket for Recordings |
|
Real-Time Dashboard |
|
Basic Reports |
|
Advanced Reports |
|
For Agents |
|
Agent Screensharing |
|
Customer Co-browsing |
|
Call Transfer |
|
Invite 3rd Party Participants |
|
In-Call Text Chat |
|
In-Call Screenshots & Screengrabs |
|
Scheduled Meeting Invite |
|
Agent Groups |
|
Agent Mobile App |
|
For Security |
|
Block Unruly Customers |
|
Single Sign On |
|
2 Factor Authentication |
|
IP Whitelisting |
|
For Businesses |
|
# of Parallel Channels |
Upto 50 |
# of Agents |
Upto 100 |
Customer Data Management |
|
Customer Data Forms |
Custom |
UI Personalization |
|
Invite a Friend for Customers |
|
Greeting/Waiting Videos |
Custom |
Remove CamCall Branding |
|
Multiple Products Queues |
|
Multiple Business Units Queues |
|
Webhooks |
|
APIs |
|
For Contact Centers |
|
Video Call Distribution |
Round-robin, Broadcast, |
Basic Queue Management |
|
Advance Queue Management |
|
Call Drop-in & Barge-in |
|
Call Recordings Retention |
30 Days |
Custom S3 bucket for Recordings |
|
Real-Time Dashboard |
|
Basic Reports |
|
Advanced Reports |
|
For Agents |
|
Agent Screensharing |
|
Customer Co-browsing |
|
Call Transfer |
|
Invite 3rd Party Participants |
|
In-Call Text Chat |
|
In-Call Screenshots & Screengrabs |
|
Scheduled Meeting Invite |
|
Agent Groups |
|
Agent Mobile App |
|
For Security |
|
Block Unruly Customers |
|
Single Sign On |
|
2 Factor Authentication |
|
IP Whitelisting |
|
For Businesses |
|
# of Parallel Channels |
Unlimited |
# of Agents |
Unlimited |
Customer Data Management |
|
Customer Data Forms |
Custom |
UI Personalization |
|
Invite a Friend for Customers |
|
Greeting/Waiting Videos |
Custom |
Remove CamCall Branding |
|
Multiple Products Queues |
|
Multiple Business Units Queues |
|
Webhooks |
|
APIs |
|
For Contact Centers |
|
Video Call Distribution |
Round-robin, Broadcast, |
Basic Queue Management |
|
Advance Queue Management |
|
Call Drop-in & Barge-in |
|
Call Recordings Retention |
Custom |
Custom S3 bucket for Recordings |
|
Real-Time Dashboard |
|
Basic Reports |
|
Advanced Reports |
|
For Agents |
|
Agent Screensharing |
|
Customer Co-browsing |
|
Call Transfer |
|
Invite 3rd Party Participants |
|
In-Call Text Chat |
|
In-Call Screenshots & Screengrabs |
|
Scheduled Meeting Invite |
|
Agent Groups |
|
Agent Mobile App |
|
For Security |
|
Block Unruly Customers |
|
Single Sign On |
|
2 Factor Authentication |
|
IP Whitelisting |
|
If you have any queries related to the CamCall, reach out to us
(Monday to Saturday: 9:00 AM to 6:00 PM)
CamCall Pricing:
CamCall is the ideal solution for all those who are looking for a video-based alternative to voice-based communication. It is a solution that can benefit organisations across industries. Schools, colleges, and universities can use it to offer admission counselling to students over a video call. Businesses can use it to helps shoppers be confident in their buying decisions without having to visit a physical store. This can help these businesses improve their sales numbers. They can share a lot more information and display their products on the video to make it easy for customers to decide.
CamCall is also a great solution for call centers. It helps agents gather all the necessary information to assist customers in a better way. It helps in improving the resolution rate and reducing the resolution time. It can be a great addition to activities that are directed at improving customer support.
Fintech companies can use CamCall to perform video KYC. Nowadays, people don’t want to physically visit banks or financial institutions for their KYC. And they don’t want any representative of these companies to come to their house either. This is where CamCall can prove to be a blessing in disguise for these companies. Video KYC is less-time consuming and can help in reducing costs.
These are only a few applications of our video call solution. It can help organisations get a lot more out of their sales and customer support efforts. CamCall pricing is reasonable. There are different plans available to choose from as well. If you consider the price of CamCall and compare it with the benefits it will offer you over a period of time, you will not have any problem making that investment.
If you have any queries regarding CamCall pricing, you can always reach out to us at +91-9582612345.